Get a global customer support manager located in your region who will manage and proactively plan your IT support needs.
You’re always first in line
Reduce your downtime with priority access to the parts you need to get up and running.
Have a premium support experience every time
Enjoy an IT support partner who will help you monitor system performance, deliver executive-level reports, and proactively plan your support needs.
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
Supplier features
Warranty type
S
Warranty coverage
Warranty independent
Support type
Priority services
Service method
Phone
Response time
Next available agent
Place of service
Remote
Duration
3 years
Coverage details
Standard workdays - 9 hours
Care Pack type
Electronic
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