Rely on remote support during regular business hours and onsite tech support wherever work happens.
Optional device health insights
Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.[1]
Supplier features
Warranty type
S
Warranty coverage
In warranty
Support type
Onsite repair
Service method
Onsite repair
Response time
Next business day response
Place of service
Onsite
Duration
5 years
Coverage period
60 month(s)
Coverage details
Standard workdays - 9 hours
Care Pack type
Electronic
Additional support option
Defective media retention
Additional information
Excludes external monitor
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