Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.
Supplier features
Warranty type
S
Warranty coverage
In warranty
Support type
AI-powered insights w/onsite repair
Service method
Onsite and Predictive Support
Response time
Next business day response
Place of service
Remote and Onsite
Duration
5 years
Coverage period
60 month(s)
Coverage details
Standard workdays - 9 hours
Care Pack type
Electronic
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