Providing High Visibility and Availability Across Your Zebra Solution
With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.
If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.
And our experts speak your language — with 17 languages, we're ready to support associates in just about every corner of the world.
Essential
This foundational service offers comprehensive coverage that includes:
- Technical support available during your local business hours.
- 3-day turnaround time on repairs.
- Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems.
- Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract.
