Providing High Visibility and Availability Across Your Zebra Solution
With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business.
If it's broken, we'll fix it. We make it fast and easy — anytime of day or night.
And our experts speak your language — with 17 languages, we're ready to support associates in just about every corner of the world.
Select
A higher level of care, delivering more capabilities:
- Replacement Service: If a device needs repair, replacements are shipped out as soon as you notify us — before we receive your broken unit.
We’ll even commission your mobile computer, so the device is ready to use on arrival.
- 24/7: No matter what time of the day or night you have a problem, our experts are ready to help.
Select service provides a technical support help desk with 24x7 availability.
- Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract.
- Visibility Services Options: Cloud-based visibility service options are available. Powered by our Zebra Visibility Platform, Zebra visibility solutions provide the location, condition and usage patterns of your device to enhance worker productivity.
